This document details SP-2013, the strategic plan of NCRL for the period from July 2008 to June 2013. It specifies the NCRL vision, mission, values, performance measures and targets and actions for the period. It is the end result of a thorough analysis of our previous performance, the needs of our key stakeholders, and the changing environment within and outside NCRL as well as prudent assumptions about future challenges and conditions

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